Photo: Christoffer Björklund

Disruptions in water supply

Report faults

during working hours 06 325 4187

outside working hours 040 725 7900

 

 

We inform about sudden and planned interruptions in the water supply with sms alerts as well as mark them out on our disruption map.

More information about the interruptions can be found in our news feed the next working day at the latest.

 

   Sudden interruption in water supply

If there is no water when you turn on your taps, first make sure the problem doesn't stem from repair work or a leak on your property, then find out if there is a leak or repair work going on close by in the area where you live (disruption map).

If the fault is not reported, contact Vaasa Water on the phone numblers above.

Hot tip: Always keep a jug of water in your fridge for emergencies like water supply interruptions. You can also freeze water.

 

  Planned interruptions in water supply

When we plan repair work that require us to shut off the water supply, we always inform the affected properties in good time (latest 2 days before). For shorter interruptions we ask that people reserve water in containers for their own needs.

Hot tip: Remember also for a shorter planned interruption to reserve water in a bucket for flushing the toilet!

 

During breaks in the water supply you must keep taps closed

The repair work may cause hard sediment to loosen from the pipe walls and it may damage your water equipment. When the repair work is finished we flush the pipes until the water clears, but the tap water may still be discoloured. Discoloured water is not dangerous to your health and the colour usually clears if you let the water run from your taps for a while. Discoloured water may colour your white laundry though. If your water donesn’t clear despite running it from your taps, contact us.

 

  A temporary water distribution point

If the interruption in the water supply lasts for over 24h, we will arrange for a temporary water distribution point from which you can pick up water in your own containers. We will inform you about the location of such a distribution point in our newsletters an via text message. The distribution point will also be marked out on our disruption map.

 

Uppdaterad 27.06.2024